CDRS 12 Firm must cooperate in adjudication

(1) An authorised firm whose action or decision is the subject of an application to the Independent Adjudicator must participate in the adjudication process and must cooperate fully with the Adjudicator.
(2) In particular, the Authority may request the firm to provide further information or copies of documents. The firm must comply with such a request.
(3) The Authority may publish, on an approved website, procedures for making a complaint to the Adjudicator and for the operation of this scheme.
(4) To the fullest possible extent, the principles in the General Rules 2005, Part 1.2, apply to an authorised firm in its relationship with the Adjudicator. For that purpose, the Adjudicator is taken to be a regulator.
Note The General Rules 2005, Part 1.2, contains provisions about the conduct of authorised firms in relation to their conduct of regulated activities in or from the QFC.
Derived from QFCRA RM/2019-3 (as from 1st January 2020).