CDRS Glossary

(see rule 3 (1))

calendar month means a period beginning at the start of any day of one of the 12 named months of the year and ending:

(a) at the end of the day before the corresponding day of the next named month; or
(b) if there is no corresponding day — at the end of the last day of next named month.

complaint has the same meaning as in CIPR.

CIPR means the Customer and Investor Protection Rules 2019.

day means a period of 24 hours starting at midnight.

FSR means Financial Services Regulations.

Regulatory Authority means the Qatar Financial Centre Regulatory Authority.

response period for a complaint means the period allowed for a response to the complaint by CIPR, rule 3.8.5 (6).

retail customer has the same meaning as in CIPR.

Derived from QFCRA RM/2019-3 (as from 1st January 2020).