(see rule 3 (1))
calendar month means a period beginning at the start of any day of one of the 12 named months of the year and ending:
complaint has the same meaning as in CIPR.
CIPR means the Customer and Investor Protection Rules 2019.
day means a period of 24 hours starting at midnight.
FSR means Financial Services Regulations.
Regulatory Authority means the Qatar Financial Centre Regulatory Authority.
response period for a complaint means the period allowed for a response to the complaint by CIPR, rule 3.8.5 (6).
retail customer has the same meaning as in CIPR.
|Derived from QFCRA RM/2019-3 (as from 1st January 2020).|