CIPR 3.4.2 Reliance on others to give information to customers

If a provision of these rules requires an authorised firm to give information to a customer, the firm must give the information directly to the customer and not to another person, unless it has an instruction, in a durable medium, from the customer requiring or allowing it to give the information to the other person.

Derived from QFCRA RM/2019-2 (as from 1st January 2020).