‹ CIPR 1.2.11 When is an agent a customer of an authorised firm? CIPR 2.1.1 Application of Chapter 2 › CIPR Chapter 2 Principles of fair treatment of customers CIPR 2.1.1 Application of Chapter 2 CIPR 2.1.2 The principles CIPR 2.1.3 Consequences for employees who fail to comply ‹ CIPR 1.2.11 When is an agent a customer of an authorised firm? CIPR 2.1.1 Application of Chapter 2 ›