‹ CIPR 3.1.1 Application of Chapter 3 CIPR 3.2.1 Fair treatment of customers in practice › CIPR Part 3.2 Applying principles of fair treatment of customers CIPR 3.2.1 Fair treatment of customers in practice CIPR 3.2.2 Systems and controls generally ‹ CIPR 3.1.1 Application of Chapter 3 CIPR 3.2.1 Fair treatment of customers in practice ›