COLL 10.3.2 Facilities to be Maintained in QFC—Non-QFC Retail Customer Schemes

(1) The authorised firm must maintain facilities that satisfy the requirements of this part.
(2) The authorised firm must take reasonable steps to ensure that the facilities are available during ordinary business hours on each business day.
(3) For this part, a facility is a place of business.
(4) For this part, it is sufficient if a facility is maintained by a person other than the authorised firm if the facility is maintained under arrangements with the firm.
Derived from QFCRA RM/2010-05 (as from 1st January 2011)