INDI 5.2.2 Training must be maintained and reviewed
(1) An authorised firm's training and competency programme must include ongoing training to ensure that individuals who perform a controlled function or the customer-facing function:
(a) maintain their competencies;
(b) are kept up to date with developments relating to their functions; and
(c) are trained on any changes to the firm's policies, procedures, systems and controls.
(2) The firm must, at regular and appropriate intervals, review and evaluate:
(a) its training and competency programme and training and competency document for quality and effectiveness; and
(b) those individuals' training needs, to ensure that those needs are met.
|Derived from QFCRA RM/2014-5 (as from 1st January 2015)|