‹ INDI 3.3.2 What firm must do if individual ceases to perform controlled function INDI Part 4.1 Assessment of individuals for customer-facing function › INDI Chapter 4 Customer-facing function INDI Part 4.1 Assessment of individuals for customer-facing function INDI 4.1.1 Customer-facing function — firms' competence and fitness assessments INDI 4.1.2 How firms to make competence assessments INDI 4.1.3 Competencies INDI 4.1.4 Qualifications that are appropriate or equivalent INDI 4.1.5 How firms to make fitness assessments INDI 4.1.6 Retail customer-facing function — non-discretionary customer-facing activities INDI 4.1.7 Firms to maintain publicly available registers INDI Part 4.2 Cessation of performance of customer-facing function INDI 4.2.1 Regulatory Authority may direct firms to remove individuals from performing customer-facing function INDI 4.2.2 Firms to notify Regulatory Authority of certain matters ‹ INDI 3.3.2 What firm must do if individual ceases to perform controlled function INDI Part 4.1 Assessment of individuals for customer-facing function ›