‹ Schedule 5 — Licensing Criteria COB Rule 1. Application › Part 3: Conduct of Business Rules (COB) COB Rule 1. Application COB Rule 1.1 COB Rule 1.2 COB Rule 2. General Conduct of Business COB Rule 3. Communication of Information and Marketing Materials COB Rule 3.1 Communication of Information COB Rule 3.2 Reliance on Others COB Rule 3.3 Marketing Material COB Rule 3.4 Confidentiality COB Rule 4. Conflicts and Material Interests COB Rule 4.1 Conflicts and Material Interests COB Rule 5. Complaints Handling COB Rule 5.1 Complaints Handling COB Rule 5.2 Record Keeping ‹ Schedule 5 — Licensing Criteria COB Rule 1. Application ›
